Placing an Order
How can I place an order?
How can I place an order?
You can order online at lovenspire.com, by phone or WhatsApp at 8666966688, or through our social media shops (links at the bottom of every page).
What payment methods do you accept?
What payment methods do you accept?
We accept American Express, Apple Pay, Diners club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Visa. All payments are processed securely at checkout.
Do you offer bulk or quantity discounts?
Do you offer bulk or quantity discounts?
Yes. Many of our products come in both single and bulk pack sizes, so you can choose the quantity you need right on the product page. We also offer order discounts: 5% off orders over $100; 10% off orders over $250; 15% off orders over $500; 20% off orders over $2,000. Current codes are on our Special Offers page.
Shipping & Delivery
How long does delivery take?
How long does delivery take?
Free standard delivery takes 3–5 business days within the contiguous US (48 states and Washington, DC). Orders placed before 10:00 AM EST (Monday–Friday) ship the same business day.
Is shipping free?
Is shipping free?
Yes. Standard shipping is free on every order within the contiguous US (48 states and Washington, DC), with no minimum purchase. We also ship to Alaska, Hawaii, US territories and military (APO/FPO/DPO) addresses for a charge based on order weight, shown at checkout.
Do you offer faster shipping?
Do you offer faster shipping?
Yes. For an additional cost you can choose faster delivery at checkout within the contiguous US (48 states and Washington, DC): Two-Day Shipping: delivered 2 business days after it ships (UPS 2nd Day Air or FedEx 2Day); Overnight Shipping: next business day delivery after it ships (UPS Next Day Air or FedEx Overnight), orders up to 10 lb. Availability depends on order weight, and prices are shown at checkout.
Can I pick up my order?
Can I pick up my order?
Yes. You can pick up your order from our warehouse in Stevensville, Michigan, Monday–Friday, 10 AM–5 PM.
Do you ship outside the US?
Do you ship outside the US?
Not at the moment. We ship within the contiguous US (48 states and Washington, DC) and to Alaska, Hawaii, US territories and military (APO/FPO/DPO) addresses, but not to international addresses.
Order Issues
I haven't received my order. What should I do?
I haven't received my order. What should I do?
Your tracking details are in your order confirmation email. If you can't track your order, contact us at contactus@lovenspire.com or 8666966688 and we'll help.
Can I change my shipping address?
Can I change my shipping address?
Yes, as long as your order hasn't shipped yet. Contact us as soon as possible with the new address.
Returns
What is your return policy?
What is your return policy?
You can return items within 30 days. For change-of-mind returns, the customer pays return shipping. If an item arrives damaged, defective or wrong, we cover return shipping. See our Return Policy for full details.
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